FAQ’s
How much is delivery?
All orders over £200 are carriage free, for orders under this we charge £6.99 carriage.
How long does it take?
Once approved we aim to have your order delivered within 7 days.
How do I pay?
We accept all major credit/debit cards.
Which format do you require logos to be?
For embroidery we can use all file formats, for print we require high resolution on transparent background (EPS,AI,PDF,PNG).
Can I order samples?
You can add plain items to the basket and checkout if you need to try colours/sizes, all samples are charged for in full.
How do I know what sizes to order?
Each product on our site comes with a detailed size guide to help you choose the correct size.
What is your returns policy?
Customised items cannot be returned, unless of an error on our part to provide the correct products.
We will replace any customised item if it is faulty. But otherwise, we don’t offer returns or refunds on customised items. Plain garments can be returned for free in the unlikely event that you are not completely satisfied.
If you have not requested a return within 14 days of receiving your order, we will have assumed you are keeping the goods and will not authorise a return.
Get in Touch
Say Hello!
Drop us a message and one of our team will get back to you